App Name: Msoft POS
Company Name: MSOFT Dynamic Technologies (OPC) Private Limited
Contact Email: info@msoftdynamic.com
Contact Address: S11, Second Floor, Kesariya Tower, MLB Road, Gwalior, INDIA

Msoft POS may collect and process the following information depending on the features used in the app:
1. User account information such as login email or username.

2. Business data such as vendor details, item details, invoice details, payment records, and stock information.

3. Customer information entered by users, such as customer name, mobile number, and address.

4. Location data, only if required for rider tracking or delivery-related functionality.

5. Bluetooth-related device information when connecting to a Bluetooth printer.

6. App usage and diagnostic information for troubleshooting and performance improvement.

We use the collected information to:
1. Authenticate users and enable secure access to the app.

2. Create and manage invoices, returns, payments, vendors, items, and stock records.

3. Support delivery and rider tracking features where applicable.

4. Connect to supported Bluetooth printers for printing invoices or receipts.

5. Maintain app functionality, improve performance, and fix technical issues.

We do not sell personal data. We may share data only in the following situations:

1. With service providers or backend systems used to operate the app, such as cloud databases or APIs.

2. When required by law, regulation, legal process, or government request.

3. To protect the rights, safety, and security of users, our business, or the public.

We retain data only as long as necessary for business operations, legal compliance, dispute resolution, and enforcing our agreements. Business records such as invoices, payments, stock data, and vendor information may be retained for operational and accounting purposes.

Users may request deletion of their account-related or personal data by contacting us at info@msoftdynamic.com. We will review and process such requests in accordance with applicable laws and operational requirements. Some information may be retained where necessary for legal, tax, audit, fraud prevention, or business record purposes.

Msoft POS may request device permissions only when needed for app features. These may include:
1. Location access for rider or delivery tracking features.
2. Bluetooth access for printer connectivity.
3. Network access for syncing data with backend systems.
Permissions are requested only as needed for app functionality.

Msoft POS is not intended for children under 13. We do not knowingly collect personal information directly from children under 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.